Terms of Cooperation for Clients

1. Enquiry and confirmation of the vacancy requirements.
2. Provision of the terms of cooperation and a link to the Public Offer Agreement.
3. The client’s confirmation of the terms and instruction to begin the search.
4. Candidate search and preliminary selection.
5. Presentation of selected professional profiles.
6. Arrangement of online candidate interviews.
7. Candidate selection and agreement of working terms.
8. Payment of the agency fee and release of the candidate’s contact details.
9. Formalisation of the arrangements with the candidate and provision of the required information to the agency.
10. Support at the start of the engagement and ongoing assistance in accordance with the agreement.

1. The client pays the agency a fee equal to one month’s salary of the selected employee.
2. The client pays after approving the candidate and before contact details are released or the trial period begins.
3. The trial period lasts up to 14 calendar days.
4. If the candidate does not pass the trial period, the client notifies Sweet Home in writing before it ends.
5. Sweet Home restarts the search at no additional charge.
6. If no replacement is introduced within 16 calendar days, Sweet Home refunds 80% of the fee.
7. Sweet Home provides up to two complimentary replacements within 12 months.
8. The client provides feedback within 3 working days of receiving a profile and within 2 working days after an interview.
9. The client signs an agreement with the candidate and sends a copy to Sweet Home within 3 working days.
10. The client may not engage an introduced candidate without Sweet Home’s involvement for 12 months.